Privacy Policy
Last updated: January 29, 2026
1. Introduction
ChartCraft ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
We collect information you provide directly to us:
- Account Information: Email address, name, and authentication data
- Payment Information: Processed securely through Stripe
- Usage Data: Dashboard configurations, preferences, and generated content
- Uploaded Content: Images and data you upload for analysis
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve user experience
4. Data Storage and Security
We use industry-standard security measures to protect your data:
- Data is stored on secure servers (Supabase)
- All data transfers are encrypted using SSL/TLS
- Payment processing is handled by Stripe (PCI DSS compliant)
- We implement access controls and regular security audits
5. Third-Party Services
We use the following third-party services:
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.
7. Your Rights (GDPR)
If you are a European resident, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
8. Children's Privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@chartcraft.io
See also: Terms of Service · Cookie Policy